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Managed IT Services 2017-03-24T13:47:34+00:00

From Holistic IT Support to Custom Services, Our Managed IT Services Are the Right Choice for Organizations of all Sizes.

Any IT company can offer you a break-fix solution. But at Orion, we believe that IT should just work. That is why we proactively manage and monitor your systems 24/7, preventing many technical mishaps from occurring in the first place.

Unlike other companies who have developed a managed service offering out of their already established business plan, Orion has been doing managed services since the first day our company was in business.

Our Services

How Much Does All This Cost?

Orion’s managed services teams aren’t single-resources assigned to each client. When you choose our managed IT experts, you get the benefits of our entire team, consisting of a senior executive or director, a technical manager, an architect, one or more engineers and one or more senior analysts. Depending on the service package you buy, you may or may not also have additional dedicated resources on-site.

How much would it cost you if you decided to hire you own application support team to cover all these roles? Probably a lot more than you would pay Orion. Since our Managed Services team also works for other clients, you get to share the cost with others as well.  Our blended hourly costs typically work out to between 75-80% of what you would pay two Full Time Employee (FTE). Furthermore, we offer flexible monthly or annual invoicing with discounts for multi-year contracts.

25%

Our Cost Savings Typically Calculate to Between 75-85% of what you would pay 2 FTEs

Don’t Just Take Our Word For It

Quality support is more than a marketing line. It’s a way of life. Here are our service desk numbers:

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Client Satisfaction
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First Call Resolution
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Users Supported
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Awesomeness
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Client Retention

Additional Resources

Managed Services Data Sheet

Managed Services Data Sheet

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Managed Services Client Case Study

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MSP Comparison Checklist

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Real Support. For Real People.

Orion’s dedicated IT support team truly cares about Advocate. Their focus is on building a true partnership, and they go the extra mile to make sure that happens.”
Scott Fogle, Advocate
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